Tell, Ask, Discuss, Decide: Using Digital Platforms to Engage People in the Future of Your Community

We live so much of our lives online, but how do you engage your residents and community online in a way that makes sense -- and doesn't create a disaster? In Tell, Ask, Discuss, Decide, planner and public engagement expert Della Rucker, AICP, untangles the confusing world of online public engagement -- from how to work with a provider to the right way to use social media. And in the process, Della points us toward something even more important - a new framework for doing public engagement in a way that is truthful, meaningful, and doesn't leave anyone feeling scammed.

A must read for every urban planner, community developer, city manager, elected official, and anyone who wants to help our communities become more democratic, honest, and functional.